If you get a headache at 4,700 metres at midnight, the person who answers the phone can be at your door in twenty minutes. Whether that sentence is true depends on whether the vehicles are actually ours.
We wanted to do one simple thing: build trips we'd happily take our own parents on. So we only ever ran small groups — a maximum of six people per vehicle.
Nine years on we own eleven 4WD vehicles, employ seven certified high-altitude guides, and hold a fast-track referral arrangement with the regional people's hospital. None of that is a selling point — it's what's useful when something goes wrong.
We're also not planning to cover the whole country. Tibet, Sichuan and Xinjiang, done properly, is enough. Every extra destination adds risk we can't explain properly — and that isn't something we're willing to trade for growth.
No part-time drivers, no seasonal hiring. These are the people on the books year-round.
Tibetan, Mandarin and English. Has walked the Kailash kora 27 times — she knows which stretch needs slowing down without looking.
Certified high-altitude guide, former mountaineering team member. He knows a day ahead which valley washes out in the rains.
Fourteen years running north and south Xinjiang. He can tell you the exact kilometre where the Duku Highway looks best at sunrise.
Eleven owned Toyota Land Cruisers and equivalent 4WDs — not rented in for the season. Servicing, insurance and drivers are all handled in-house.
Medical oxygen cylinders, an on-board concentrator, a pulse oximeter and altitude medication in every vehicle. Pamir and Ngari routes add a satellite phone.
Standing arrangements with the regional people's hospital and Kashgar's First People's Hospital. If you need to descend, we get you to a doctor first and settle the cost afterwards.
Every traveller is insured on a plateau travel policy that includes medical evacuation. Travel Agency Licence L-XJ-00742 — verifiable with the tourism authorities.
Tibet Travel Permit, Alien's Travel Permit, border permits for Ngari and the Pamirs, and Seda reservations. You send passport and visa scans; we do the filing. Tibet needs 20 working days, 30 for Ngari.
Pre-trip planning in English by email or WhatsApp — our WhatsApp is +853 6374 9948. On the road, an English-speaking guide is standard on every trip. Menus, tickets and checkpoints are handled by your guide.
Prices in RMB; USD shown as an approximate guide at current rates. Deposit by bank transfer to confirm dates, balance on arrival. Foreign cards work in cities — carry cash for remote sections.
WeChat is the default here, but you can always reach us on WhatsApp +853 6374 9948 — the account shows as Din Ten (@Harry.duan). A local SIM or eSIM is worth arranging before you fly. Your vehicle has a satellite phone on the long routes regardless.
We write "4,718m, minus 8°C at night", not "a journey for the soul". Travellers at this level are buying certainty.
Altitude, weather, uncertain road conditions — saying it early costs ten times less than explaining it afterwards.
"I've walked this route three times — split day two into two days." Plain language, and willing to give an opinion.
Within 4 hours, an advisor who has walked this route contacts you